Fortæl dine venner om denne vare:
The Service Systems Toolbox John Bicheno
Pris
DKK 185
Bestilles fra fjernlager
Forventes klar til forsendelse 4. - 7. maj
Tilføj til din iMusic ønskeseddel
eller
The Service Systems Toolbox
John Bicheno
A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools. A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.
352 pages, black & white illustrations
| Medie | Bøger Paperback Bog (Bog med blødt omslag og limet ryg) |
| Udgivet | 1. oktober 2011 |
| ISBN13 | 9780956830708 |
| Forlag | PICSIE Books |
| Antal sider | 352 |
| Mål | 179 × 254 × 19 mm · 688 g |
| Sprog | Engelsk |