Travel, Turbulence and Technology

Have you ever wondered how the travel industry works, or how all those online travel sites function? Do you enjoy travel and find yourself curious about the inner workings of the travel industry? For travel industry veterans and current professionals, Travel, Turbulence and Technology provides a fully cited historical record of the major events that drew the travel industry into the most chaotic time in Canadian corporate history - told from the viewpoint of an industry insider. Retail travel agencies, airlines, and the technology that unites them collided - not just in Canada - but globally. For travellers who "book their own travel", this book takes the reader through the history of the industry, explains how it works, and offers suggestions for navigating the online travel world. The book also chronicles The Renaissance that the world of travel agents is enjoying, why that happened, and what that means for travellers. I am sorry this book is not available as an eBook... There are some extensive tables in the Appendices that are formatted in such a way that makes it impossible to convert them.