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![Cover for Peggy Carlaw · The Big Book of Sales Games (Paperback Bog) [Ed edition] (1999)](https://imusic.b-cdn.net/images/item/original/367/9780071343367.jpg?peggy-carlaw-1999-the-big-book-of-sales-games-paperback-bog&class=scaled&v=1406740118)
![Cover for Peggy Carlaw · The Big Book of Customer Service Training Games - Big Book Series (Paperback Bog) [Ed edition] (1998)](https://imusic.b-cdn.net/images/item/original/747/9780070779747.jpg?peggy-carlaw-1998-the-big-book-of-customer-service-training-games-big-book-series-paperback-bog&class=scaled&v=1547324584)