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Understanding Reference Transactions: Transforming an Art into a Science - Library and Information Science 1. udgave
Matthew L. Saxton
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Understanding Reference Transactions: Transforming an Art into a Science - Library and Information Science 1. udgave
Matthew L. Saxton
The goal of this book is to improve reference service in libraries and information centers, by improving the accuracy of answering capabilities. It provides a detailed analysis of the question-answering process and methods of evaluating the completeness, usefulness, user satisfaction, and accuracy of the information provided.
232 pages, Illustrations
| Medie | Bøger Hardcover bog (Bog med hård ryg og stift omslag) |
| Udgivet | 8. maj 2002 |
| ISBN13 | 9780125877800 |
| Forlag | Emerald Publishing Limited |
| Antal sider | 232 |
| Mål | 152 × 229 × 17 mm · 493 g |
| Sprog | Engelsk |
Se alt med Matthew L. Saxton ( f.eks. Hardcover bog )