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Customer Centricity MR Gareth Evans
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Customer Centricity
MR Gareth Evans
Customer Centricity enables product and services to be built around the needs and wants of the customer. It is critical for delivering the enhanced customer experience needed to develop customer relationships. This book provides a Customer Centricity framework and scorecard for you to evaluate how customer centric your business is, and a guide for building a customer centric organisation.
| Medie | Bøger Paperback Bog (Bog med blødt omslag og limet ryg) |
| Udgivet | 10. november 2016 |
| ISBN13 | 9781540334268 |
| Forlag | Createspace Independent Publishing Platf |
| Antal sider | 352 |
| Mål | 152 × 229 × 19 mm · 471 g |
| Sprog | Engelsk |