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Infinite Possibility: Creating Customer Value on the Digital Frontier B. Pine
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Infinite Possibility: Creating Customer Value on the Digital Frontier
B. Pine
Provides a fresh model to help readers conceptualize and combine various aspects of the virtual and the real to create breakthrough customer experiences. This title delineates eight different realms of digital/real experience, and shows how innovative companies operate within - and across - each to create extraordinary customer value.
240 pages, Illustrations
| Medie | Bøger Hardcover bog (Bog med hård ryg og stift omslag) |
| Udgivet | 1. august 2011 |
| ISBN13 | 9781605095639 |
| Forlag | Berrett-Koehler |
| Antal sider | 288 |
| Mål | 163 × 239 × 24 mm · 548 g |
| Sprog | Engelsk |
