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Best Services Softcover reprint of the original 1st ed. 1999 edition
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Best Services
Der Droege & Company-Berater Erhard zeigt Strategien und Instrumente zur permanenten Verbesserung der Servicequalitat auf. Besonders nutzlich: Fallstudien aus den USA und Deutschland im Vergleich."
235 pages, 4 black & white illustrations
| Medie | Bøger Paperback Bog (Bog med blødt omslag og limet ryg) |
| Udgivet | 19. januar 2012 |
| ISBN13 | 9783322827777 |
| Forlag | Springer Fachmedien Wiesbaden |
| Antal sider | 235 |
| Mål | 150 × 220 × 10 mm · 299 g |
| Sprog | Tysk |
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