Mistake Proofing

Mistake Proofing is about adding techniques to prevent defects and detect defects as soon as possible if one does occur.
The authors describe a step-by-step process for Mistake-Proofing the entire business, including the factory (manufacturing) and the office (backroom), that can be used to create a very efficient error-free organization, able to compete with the best of companies globally. To illustrate this process, the authors draw on their experience and share their real-life challenges in describing situations that everyone can relate to, find relevant, interesting, and useful.